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Business and Blogging

When Blogging Is Not Enough

by Laura Spencer on July 14th, 2008

empty(www.businessandblogging.com)

During my daily reading today I ran across this post, Do Blogs Really Earn Business?, by James Chartrand over at Men with Pens. The post was written in response to the question, Do Blogs Work, from Graham Strong’s A Few Strong Words blog.

If you’ve been reading Business and Blogging for a while then you already know that Liz and I are strongly in favor of business blogs. If done right, a business blog can enhance the marketing, PR, and customer relations efforts of most companies.

The previous posts inspired me, though. I don’t think that I’m contradicting our pro business blogging stance here when I say that there are a few instances when having a business blog will do you no good.

Here are some of those instances:

  • When you’re not really serious about being in business.
  • When your product or service is shoddy or second rate.
  • When you operate an illegal business.
  • When you’re dishonest in your business dealings.
  • When you don’t post to your business blog - ever.
  • When you respond rudely to readers’ comments.
  • When the information on your business blog is inaccurate.
  • When you use the business blog to publish offensive or inappropriate materials.

If any of the above statements describes your business or your business blog, then blogging will not be enough to help your business succeed. Word of your bad business practices will get out.

Have you ever been mislead by a business blog? How did it make you feel?

Image Source: www.sxc.hu

POSTED IN: Blogging, Marketing

16 opinions for When Blogging Is Not Enough

  • James Chartrand - Men with Pens
    Jul 15, 2008 at 3:34 am

    Very nice list, Laura. As you mentioned in the comment section of our blog for that post, blogging works - IF it’s done right.

    Thanks for the link.

  • Laura Spencer
    Jul 15, 2008 at 5:37 am

    Thanks James!

    Having a business blog can be a tremendous asset for a business - but only if the business uses it properly.

  • Graham Strong
    Jul 15, 2008 at 6:40 am

    Hi Laura,

    Excellent points, all!

    I should point out that my original post was referencing writers’ blogs aimed at other writers, and how effective they are at attracting clients.

    But I do believe that anyone with a business blog (none of this matters if your blog is just for “fun”) needs to question its effectiveness, if only to learn how to do it right. I think this is a symptom of many Web 2.0 “solutions” — everyone hears they work, so they invest a lot of time and energy in blogs and Twitter and everything else in an effort to boost business.

    However they don’t take the time to figure out how it works, or how to make it work for *them*. The biggest problem in my mind though is that they don’t track the impact. It may be hard to find measurable results from a blog, but I think its important to have some idea.

    James is spot-on when he says a blog will only work in the context of a larger marketing plan. At the very least, you need to market your blog. Too many people suffer from the “build-it-and-they-will-come” syndrome.

    But before even all that, you need to identify why you are blogging, who your target audience is, why blogging to them make sense, and what response (in terms of sales) you hope to achieve. And, of course, a plan for measuring your results!

    ~Graham

  • Laura Spencer
    Jul 15, 2008 at 6:46 am

    Thanks Graham, for such a thoughtful and comprehensive response!

    Even though your original post dealt with the writing business, I felt that the question you asked is something that most businesses wonder about.

  • Michael Martine
    Jul 15, 2008 at 9:58 am

    If done right, a business blog can enhance the marketing, PR, and customer relations efforts of most companies.

    And what is the purpose of this? Sales. What most businesses get wrong is that they forget what marketing means, what it’s for. It’s to get sales. Business blogs must convert like an ecommerce site does: there is a most-desired action we want reader-prospects to take.

    I love that “no good” list! Many people are guilty of the first two (and of course they don’t know it).

  • Laura Spencer
    Jul 15, 2008 at 3:05 pm

    Thanks for weighing in Michael!

    I think that because the sales benefit is not easy to measure in some cases, or not immediate, businesses tend to give up.

    Thanks for taking a look a the “no good” list. There were a couple of other items that I thought about adding, but decided they were too specific.

    I think that the true benefit of lists like these is when we can see ourselves in it and it changes us for the better.

  • Michael Martine
    Jul 15, 2008 at 5:06 pm

    I agree. That’s the funny thing about blind spots — we can’t see ‘em!

    By the way, I think the sales benefit is very easy to measure. If you’ve been tracking your conversion rates and sales, you’ll have pre- and post-blog numbers to compare. Super basic: sales should be going up. You’re right about the results not being instant–not much we can do about that, it seems.

  • Laura Spencer
    Jul 15, 2008 at 7:31 pm

    Hi Michael!

    I think that most businesses don’t ask where their leads come from. Without that, I’m not sure how results would be measured accurately.

    Of course, you could observe a trend such as sales are up 15% since beginning this strategy that includes blogging.

  • Michael Martine
    Jul 15, 2008 at 7:38 pm

    You’re right, most businesses don’t know where their leads come from. The two best ways are analytics, and to simply ask. My contact form asks everyone how they found me. Knowing this information has been very valuable to me.

  • Do Your Readers Trust You?
    Jul 16, 2008 at 9:07 am

    [...] our discussion about earlier this week (When Blogging Is Not Enough) Michael Martine of Remarkablogger pointed out in the comments to my earlier post that one of the [...]

  • Laura Spencer
    Jul 16, 2008 at 9:09 am

    Hi Michael!

    Personally, I’m a big fan of keeping and using statistics.

    Thanks for all of your feedback.

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    Jul 18, 2008 at 5:05 am

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  • Coffee Break
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  • Free Business Blogging Secrets
    Jul 25, 2008 at 7:58 pm

    It may be hard to find measurable results from a blog, but I think its important to have some idea.

  • Подарки для мужчин
    Aug 4, 2008 at 12:28 pm

    Благодарствую, полезная вещь.

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